Privacy Policy

How Resilvora collects, uses, and protects your information.

Last updated: 1 April 2025

Resilvora ("we", "our", or "us") operates the website resilvora.com. We are committed to protecting your privacy. This Privacy Policy explains how we handle information in connection with your use of our platform.

1. Who We Are

Resilvora is an international analytical and educational platform. We do not offer paid services and do not collect personal data for commercial purposes. Our website is operated entirely for informational and educational purposes.

2. Information We Collect

2.1 Information You Provide

If you submit a message through our contact form, we collect the information you voluntarily provide, including your name, email address, organisation (if provided), and the content of your message. This information is used solely to respond to your enquiry.

2.2 Automatically Collected Information

When you visit our website, standard web server logs may record your IP address, browser type, operating system, referring URL, and pages visited. This information is used for technical administration and to understand how our content is used in aggregate.

2.3 Cookies and Similar Technologies

We use a small number of cookies to remember your cookie consent preference and to collect basic, anonymised analytics about how visitors use our site. See our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries submitted through our contact form
  • Maintain and improve the technical operation of our website
  • Understand aggregate usage patterns to improve content quality
  • Comply with legal obligations

We do not use your information for marketing, advertising, profiling, or commercial purposes of any kind. We do not sell, rent, or share your personal data with third parties except as described in this policy.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal basis for processing personal information is as follows:

  • Contact form submissions: Consent, which you give by voluntarily submitting the form.
  • Technical logs: Legitimate interest in maintaining the security and operation of our website.
  • Analytics cookies: Consent, provided through our cookie consent mechanism.

5. Data Retention

Contact form submissions are retained for no longer than twelve months from the date of submission, unless an ongoing correspondence requires otherwise. Technical server logs are automatically deleted after ninety days. Cookie preference records are stored in your browser and expire after twelve months.

6. Data Security

We take reasonable technical and organisational measures to protect information we hold. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our website.

7. Your Rights

Depending on your location, you may have rights including:

  • The right to access personal data we hold about you
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@resilvora.com.

8. Third-Party Services

Our website may load resources from third-party services including web fonts (Google Fonts) and icon libraries. These services may set their own cookies or collect certain technical information. We encourage you to review their respective privacy policies.

9. International Data Transfers

Our website is operated internationally. If you are accessing our site from outside the country where our servers are hosted, your information may be transferred internationally. We take reasonable steps to ensure adequate protection for such transfers.

10. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or to exercise your rights, please contact us at: info@resilvora.com